{"id":16122,"date":"2023-06-20T13:27:57","date_gmt":"2023-06-20T17:27:57","guid":{"rendered":"https:\/\/global-formation.com\/privacy-policy\/"},"modified":"2023-06-20T13:27:57","modified_gmt":"2023-06-20T17:27:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/global-formation.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"ql-block\" data-block-id=\"block-fb2b17e0-3113-4772-b73a-98edf3f71a39\">This policy applies to <span class=\"ql-bg-yellow\">Global Formation Inc<\/span><\/div>\n<div class=\"ql-block\" data-block-id=\"block-a3e67ff7-70a8-4c82-8537-f677ffa175ff\">Last update : <span class=\"ql-bg-yellow\">2023-06-13<\/span><\/div>\n<div class=\"ql-block\" data-block-id=\"block-88957560-54c6-4346-a7b3-60d06b68421b\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-00574c70-780a-4d54-850a-744d945f02a1\">Your privacy is of the utmost importance to <span class=\"ql-bg-yellow\">Global Formation Inc<\/span>, which is responsible for this site.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-1f1681f1-3ce2-45ae-ab6a-cffcad6d4818\">The purpose of this privacy policy is to provide you with information:<\/div>\n<ul>\n<li>How your personal information is collected and processed. Personal information includes any information that may identify you. These include your first and last name, e-mail address, telephone number, postal address and sometimes your age, location or IP address;<\/li>\n<li>What are your rights regarding this information;<\/li>\n<li>Who is responsible for processing the personal information collected and processed ;<\/li>\n<li>To whom this information is sent ;<\/li>\n<li>The site&#8217;s policy on cookies.<\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-bfff5e40-43de-4d1a-bcc1-eae29cc3301f\">This privacy policy supplements the General Terms and Conditions of Use, which you can consult at the address below:<\/div>\n<div class=\"ql-block\" data-block-id=\"block-85df3205-621a-4d3f-b0aa-31cdd7fa7f13\">________<\/div>\n<div class=\"ql-block\" data-block-id=\"block-ee0bde0a-e022-4852-a7cb-0880b0982b95\"><\/div>\n<p><strong>1. COLLECTION OF PERSONAL INFORMATION<\/strong><\/p>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-d0113c16-1a63-4acd-a7e9-789159c999db\">We collect the following personal information:<\/div>\n<ul>\n<li>Last name<\/li>\n<li>First name<\/li>\n<li>E-mail address<\/li>\n<li><span class=\"ql-bg-yellow\">Telephone\/fax number<\/span><\/li>\n<li><span class=\"ql-bg-yellow\">Company<\/span><\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-6abb3f8c-e59c-4506-bb63-0ffdab513070\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-fa7cf859-bf69-4868-a080-9d69820a2b27\">The personal information we collect is gathered through the collection methods described below, in the &#8220;Forms and Collection Methods&#8221; and following sections.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-d43b84f1-8adf-4e9f-be3b-c564239b18e4\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-c83766ac-8868-425d-919a-d33f1f14c28a\"><strong>2. FORMS AND COLLECTION METHODS<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-74bb5540-d962-4855-8e3f-400af70cd83d\">Your personal information is collected through the following methods:<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-c3e703f3-22fb-4eeb-8b42-fbc65759229b\"><\/div>\n<ul>\n<li><span class=\"ql-bg-yellow\">Contact form on the website<\/span><\/li>\n<li><span class=\"ql-bg-yellow\">Manually (by phone or e-mail)<\/span><\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-6673e85f-77b2-424f-bd0b-107ace34f2d5\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-55355977-b3de-4af1-a8e5-744c9ab910ad\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-64b7267b-0a81-46ea-9961-c5a5820abf75\">We use the information collected for the following purposes:<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-910ce0bf-ef3a-4710-a976-c609dc925a86\"><\/div>\n<ul>\n<li><span class=\"ql-bg-yellow\">Invoicing and\/or order tracking<\/span><\/li>\n<li><span class=\"ql-bg-yellow\">Information and\/or promotional offers (e.g. newsletters)<\/span><\/li>\n<li><span class=\"ql-bg-yellow\">Statistics<\/span><\/li>\n<li><span class=\"ql-bg-yellow\">Contact form<\/span><\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-721e8db7-4963-4b61-ab94-26d32e4f8ebd\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-e5ba68ed-3f87-4733-92e3-5217ec08e420\"><strong>3. INTERACTIVITY<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-a8efccbd-3c33-42fa-9920-cecf26adfd47\">Your personal information is also collected through the interactivity that may be established between you and our Web site. This information is collected by the following means:<\/div>\n<ul>\n<li>Correspondence<\/li>\n<li>Information for promotional offers<\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-1574b854-05a9-4495-bd81-8fba2acdbda5\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-a5ebcf1b-a03e-436b-8be4-9938e9f17c5f\">We use the information collected for the following purposes:<\/div>\n<ul>\n<li>Statistics<\/li>\n<li>Contact<\/li>\n<li>Website management<\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-de38cce8-c3c7-40b5-b706-095bfb706701\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-64349271-f4ad-4c20-a74a-e38da6edd51a\"><strong>4. LOG FILES AND COOKIES<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-cea41627-3c9a-41e2-a4cd-b4b083bc5d87\">We collect certain information through log files and cookies. These files enable us to process traffic statistics and information, facilitate navigation and improve our service for your convenience.<\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-936d7896-cc20-4f53-b1d1-428657b73c4e\"><em>a) Description of cookies used by the site<\/em><\/div>\n<div class=\"ql-block ql-indent-3\" data-block-id=\"block-06158d08-f99a-4bd9-88f9-a3824b62dd39\">This mainly concerns the following information:<\/div>\n<ul>\n<li>IP address<\/li>\n<li>Operating system<\/li>\n<li>Visited pages and queries<\/li>\n<li>Time and day of connection<\/li>\n<\/ul>\n<div class=\"ql-block ql-indent-3\" data-block-id=\"block-b82ce7bb-4e83-4a1a-9eb6-a58c6c9c1f4a\">The use of such files enables us to achieve the following objectives:<\/div>\n<ul>\n<li>Improved service and personalized welcome<\/li>\n<li>Create personalized consumption profiles<\/li>\n<li>Order tracking<\/li>\n<li>Statistical studies<\/li>\n<li>Security checks on our website<\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-3ed039cb-bae6-448f-a6f9-270b6affa6f8\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-e4661da1-6b64-4b55-b28d-037f285e51e6\"><em>b) Opposition to the use of cookies by the site<\/em><\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-12a0ac2b-02bf-4c94-8286-a44d6619300e\">You can prevent these cookies from being stored by configuring your browser.<\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-53b1acb7-e870-4151-8ee9-7aa2120c3388\">If you decide to deactivate cookies, you will then be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be our fault.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-b22ef6d7-9b65-4b07-8cd2-953499b516a2\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-6fc17079-2a7a-410b-92eb-4ee1617b69e4\"><strong>5. SHARING OF PERSONAL INFORMATION<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-d7135994-aba6-473d-9c1c-2af50e7a0243\">We will not sell or otherwise market any personal information collected.<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-eeeb4d52-87b8-4b13-9e14-53d63c9042f8\">If you do not wish your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter, as mentioned in the &#8220;Right of objection and withdrawal&#8221; section.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-5ec6f479-d0a5-443b-a120-bb4c7e70ebaa\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-477ea21e-ee41-43e3-8c8e-0b185bb3de05\"><strong>6. RETENTION OF PERSONAL INFORMATION<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-84ac70d4-b9ff-4d4a-bdbe-955540be1130\">The data controller will keep all personal data collected on the site&#8217;s computer systems under reasonable security conditions for a period of <span class=\"ql-bg-yellow\">three years<\/span> of inactivity.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-e63e2114-0b0e-4f6a-9ff3-5498d49bcde6\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-cf9df194-b21b-42e6-aaf6-0412d63c8c5a\"><strong>7. HOSTING OF PERSONAL INFORMATION<\/strong><\/div>\n<ul>\n<li><span class=\"ql-bg-yellow\">Our site is hosted by : AWS<\/span><\/li>\n<\/ul>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-91a5db06-91a0-462a-a282-74c637359b8a\"><span class=\"ql-bg-yellow\">If you have any concerns about privacy at AWS or would like to contact one of their data processors, please contact them at the following addresses:<\/span><\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-0b071df2-28e0-46cd-bf48-3ec958c2e9a5\"><span class=\"ql-bg-yellow\">Amazone Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTS: AWS Legal<\/span><\/div>\n<ul>\n<li><span class=\"ql-bg-yellow\">Our CRM is hosted by Active Campaign<\/span><\/li>\n<li><span class=\"ql-bg-yellow\">Your billing information is hosted by Quickbooks<\/span><\/li>\n<li><span class=\"ql-bg-yellow\">Outlook, Fichier excel, pCloud<\/span><\/li>\n<\/ul>\n<div class=\"ql-block\" data-block-id=\"block-bc6faf78-dfa0-4071-a840-ea1e0396a6b6\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-8ac6df08-9b35-412d-9b6f-fed54a1dac47\"><strong>8. PERSON RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-8058bd8c-1825-45a2-a98c-921c14e98b8a\"><em>a) The data controller<\/em><\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-ddb9e1c2-0a92-4696-aa5c-dad5908502b4\">The person responsible for processing personal information is: <span class=\"ql-bg-yellow\">Sylvain Brouillette<\/span>. He can be contacted as follows:<\/div>\n<ul>\n<li>by mail at : <a class=\"ql-link ql-bg-yellow\" href=\"mailto:sylvain.brouillette@global-formation.com\" target=\"_blank\" rel=\"noopener noreferrer\">sylvain.brouillette@global-formation.com<\/a><\/li>\n<\/ul>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-6a2707c1-ca2c-4ac4-9a22-394e5ad567eb\">The data controller is responsible for determining the purposes and means of processing personal information.<\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-8ddb71d3-dd93-4d57-b1f4-0ff9f0469afb\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-e024a223-f8e1-4446-9ca6-15b35d479d84\"><em>b) Obligations of the data controller<\/em><\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-4e471269-b6ff-4d0a-8485-64a2499eed19\">The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge and to respect the purposes for which the information was collected.<\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-8970ed82-7c9a-4e39-ac73-8de53891a068\">In addition, the data controller undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps for the data controller.<\/div>\n<div class=\"ql-block ql-indent-2\" data-block-id=\"block-ff4672e3-72ad-46bb-9674-762faa55d766\">In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-2aa5ea03-8740-49c3-912b-3edf8b818d5a\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-520d638c-8417-46ef-a84f-1a6d891495c9\"><strong>9.<\/strong> <strong>RIGHT OF OBJECTION AND WITHDRAWAL<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-1c4f7a24-4115-4603-9bdc-6d09be537303\">You have the right to object to the processing of your personal information by the site (&#8220;right to object&#8221;). You also have the right to request that your personal information no longer appear, for example, on a mailing list (&#8220;opt-out&#8221;).<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-cd0dec55-75f6-4913-bc25-bd3503ca9ed7\">In order to object to the processing of your personal information or request the withdrawal of your personal information, you must follow the following procedure:<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-35108af4-d108-4d05-80b5-0778a8a10810\">the user must make a request to limit the processing of his\/her personal information to the data controller, by sending an e-mail to the address provided above.<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-dd0775d3-3103-48c9-b535-2f95aae60590\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-9e9e3458-294a-42a8-b155-77e4f3c5666a\"><strong>10. RIGHT OF ACCESS, RECTIFICATION AND DELETION<\/strong><\/div>\n<div class=\"ql-block\" data-block-id=\"block-3d13cd79-1045-4399-9b36-f815a33b329b\">You can view, update, modify or request the deletion of your personal information by following the procedure set out below:<\/div>\n<div class=\"ql-block\" data-block-id=\"block-86db2c32-31ef-444d-9ae2-9e589c23bfcf\">________<\/div>\n<div class=\"ql-block\" data-block-id=\"block-b6ecd87a-fad0-4a46-8cfa-e2cd238b0109\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-9a2e21df-32fa-4b16-8ab3-7ac58e9a64ca\"><strong>a) SECURITY<strong><\/strong><\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-38db3de2-7eef-4ab6-94b8-85acaf5fd6a2\">The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-fe019420-275c-44a9-abf4-5cd45e81db40\">To ensure the security of your personal information, we use the following measures:<\/div>\n<ul>\n<li>SSL (Secure Sockets Layer) protocol<\/li>\n<li>Access management &#8211; authorized person<\/li>\n<li>Network monitoring software<\/li>\n<li>Automatic backup<\/li>\n<\/ul>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-fab12430-92d2-417c-be7b-0ccfdb3ae0e2\">We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-b794cecd-2ed2-4e69-a219-b89597f1d80d\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-82e578f2-552d-457b-8ba8-1b94408e9fc8\"><strong>b) CONDITIONS FOR CHANGING THE PRIVACY POLICY<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-aab00ac7-267a-49bc-a38a-4f7253ca3662\">This privacy policy can be consulted at any time at the following address:<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-b7a3c2e5-5b54-4d67-8f80-b66acb427206\"><a class=\"ql-link ql-bg-yellow\" href=\"http:\/\/global-formation.com\/politique-de-confidentialite\" target=\"_blank\" rel=\"noopener noreferrer\">global-formation.com\/privacy-policy<\/a><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-8e145e3d-f1f9-4df4-aea0-7efc94d31b71\">We reserve the right to make changes to ensure compliance with applicable law.<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-49ff5ff3-4419-4817-ba0c-3c61db87efb0\">Consequently, you are invited to consult this privacy policy regularly in order to keep up to date with the latest changes.<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-a20996ed-aa6f-4cfd-b59b-507a439ad6a4\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-a2937dec-af3a-4c38-96ad-7b4e0f06b145\"><strong>c) ACCEPTANCE OF THE PRIVACY POLICY<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-085f73a2-f008-4bed-a931-05ac4cbed116\">By browsing this site, you acknowledge that you have read and understood this privacy policy and agree to its terms, particularly with respect to the collection and processing of your personal information and the use of cookies.<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-25141635-56c2-4a08-bdf9-c5144d313468\"><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-325a382f-6f62-4d15-b579-d596a88ff9e7\"><strong>d) LEGISLATION<\/strong><\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-0c5cb1e9-d2a8-405a-9724-5591188fbfcb\">We undertake to comply with the legislative provisions set out in :<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-e38ffbcf-a668-4d75-908f-a03df458d341\">Act respecting the protection of personal information in the private sector, RLRQ c P-39.1; and\/or<\/div>\n<div class=\"ql-block ql-indent-1\" data-block-id=\"block-cae96688-0d19-41d1-98d4-6baace8084a4\"><em>Personal Information Protection and Electronic Documents Act<\/em>, LC 2000, c 5.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This policy applies to Global Formation Inc Last update : 2023-06-13 Your privacy is of the utmost importance to Global Formation Inc, which is responsible for this site. The purpose of this privacy policy is to provide you with information: How your personal information is collected and processed. Personal information includes any information that may [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-16122","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"This policy applies to Global Formation Inc Last update : 2023-06-13 Your privacy is of the utmost importance to Global Formation Inc, which is responsible for this site. The purpose of this privacy policy is to provide you with information: How your personal information is collected and processed. 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